Help

I am an Art Appreciator
What is ArtSoul?

Artsoul is a platform for buying contemporary art. Here you can search by technique, price, size, artist and gallery until you find the work you want and make your purchase. There are over 5,000 works of art. On the platform you can also find out about events, exhibitions and several articles about the sector.

What works are on the site?

At Artsoul you will find artworks by artists carefully selected by our curators in addition to those presented by the leading contemporary art galleries in Brazil. Images and the most relevant characteristics about each work are in the description so that you have as much information as possible before deciding on your purchase.

How do I make a purchase on the ArtSoul website?

I want to do it by phone:

Contact us by whatsapp at (11) 97283-9009 and we will help you from the choice of the work until delivery.


Through the website:

STEP BY STEP OF THE PURCHASING PROCESS:


1. choose the desired work.

Make sure you are logged in or register.

3. next to the photo of the work you will find a buy button.

4. automatically the gallery/artist will receive an e-mail to confirm the availability of the work.

5. this process can take a few hours because sometimes the work may have been borrowed from the client's house or the artist's studio (if in doubt please contact us by whatsapp or email)

If there is availability you will receive an e-mail with the confirmation and you can proceed with the purchase.  

7. at this point the work will be reserved and available to you for 48 hours and no one will be able to buy it.

8. we will not pay the artist or gallery owner until you confirm receipt of the work in perfect condition.

9. in order for the seller to receive payment for the sale, it is very important that you confirm receipt of the product via the link sent by email or by our whatsapp.

Why do I need to register?

To make a purchase it is necessary to collect some data provided in the registration. It ensures a better quality service and a better browsing experience, allowing you to save the works you like on your profile, share with others and access them whenever you want. At any time contact us to cancel your registration.

Questions regarding prices

The prices shown on our website may change in value. This item is the responsibility of the artist/gallerist who sets them.

The value of the work does not include freight, which will be calculated outside the purchase, directly with the gallery or artist.

There are no freight charges when the work acquired is in the same city as the client.

How to talk to artist/gallerist?

Contact the artist/gallerist through the "Send Message" buttons next to the artwork. For security reasons it is not recommended to share personal data such as email, phone, website and address.

What are the terms of payment?

Purchases on the site can be made via credit card (using the Moip platform), boleto, PIX and transfer.


CREDIT CARD

The purchase can be paid in up to 6 installments with interest. By the flags:


1. visa

2. masterCard

3. American Express

4. diners

5. link

 

TRANSFER AND BANK DEPOSIT

Para transferência ou depósito bancário entre em contato pelo e-mail contato@artsoul.com.br ou whatsapp para enviarmos os nossos dados de transferência.

O comprovante de pagamento deve ser enviado para o e-mail contato@artsoul.com.br juntamente com o número do pedido.

What is the delivery time?

Delivery times vary according to location and type of freight, and are calculated and indicated at the time of closing the purchase directly with the gallery or artist.

Besides the freight distance, in some cases of multiples (artworks with more than one production) the production deadlines will be agreed with the artist/gallery.

Qual a forma que gostaria de assinar
nosso conteúdo?

Artsoul Comunicação Digital LTDA | CNPJ: 29.752.781/0001-52

Escritório: Rua Quatá, 845 - Sala 2, Vila Olímpia, São Paulo, SP, 04546-044